Frequently Asked Questions

Everything you need to know about our premium Nordic wool and sheepskin products.

How long does shipping take within the UK?

Standard delivery typically takes 3-5 working days. We also offer an express shipping option at checkout which delivers within 1-2 working days.

What is your return policy?

We offer a 30-day return policy on all unused items in their original packaging. Please contact our support team to initiate a return or exchange.

Are your sheepskin products ethically sourced?

Yes, all our sheepskins are a byproduct of the food industry and are sourced from farms that adhere to strict animal welfare standards.

How should I clean my sheepskin rug?

We recommend regular brushing with a wire wool comb and localized spot cleaning with a damp cloth. For deep cleans, please use a specialist wool detergent or professional dry cleaning.

Which payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.

Do you offer international shipping?

Currently, we primarily serve the UK market, but we can arrange international shipping to select European countries. Please contact us for a custom shipping quote.